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Ordering Terms

VisionWorks Terms: Retail…………………………………...

The minimum order is $15.00 retail in products.  Sorry, we are just too busy with large wholesale orders to be able to process smaller orders.  Please begin your ordering by logging in to the website as a retail customer.

All orders must be prepaid by Paypal or Visa or Mastercard, or else by mailing us a check or money order.

Shipping: We currently offer flat rate shipping of $5.00 within the USA.   This may be by slow Media Mail for orders of books or calendars.  If you need something fast, please let us know and we will see what we can do, and whether additional cost may be involved. 

 For all international orders, the shipping charge shown on the site is approximate.  We will need to weigh your package, calculate the shipping cost, then contact you if any adjustment is needed.  We will contact you prior to making the charge.

Support your Local retail shops……………………………….
We function primarily as a wholesale distributor, selling to retail stores around the world.  If you know of a retail store in your area who really should be offering more of these fine items, let them know about us, and write us about them.  Tell us the Name of business, address, phone and buyer name if you know it.  We would love to see this good stuff available to you locally.   Thanks!
 

VisionWorks Terms:  Wholesale………………………………..

Wholesale buyers are purchasing for stores or organizations, intended for resale.  To establish an account, you need to send us your tax resale number, which you can fill in when you Log In to our website.  Initial orders must be prepaid or shipped COD.  To establish open credit with Net 30 billing, please request & fill out our credit application.

Minimum for wholesale pricing is $50.00 in products.  Per item minimums are 12 each for Postcards, and 6 each for Notecards, Stickers or Buttons.  You can order Books, Calendars or Magnets in any quantity.  You may also order Lenticular Postcards in 6 per style.

Shipping is generally by UPS in the United States, so be sure to include a street address.  We generally adjust the shipping charge to whatever the actual shipping cost is.  If you have prepaid an order, we will let you know what adjustment is needed prior to shipping the order.  International shipping often needs to be adjusted from what the website quotes.  Let us know if you need your order by a special date or other special instructions.   

Returns:  Most calendars are returnable for full credit.  We ask that you limit your returns to 25% or less of your total calendar purchases.  To be eligible, full copy calendar returns must arrive in our warehouse by February 13th.  Some calendars are sold non-returnable, which is pointed out on the website or in the catalog. Books in new condition can be returned for credit 3 to 12 months after the invoice date.  Cards, bumper stickers, buttons or magnets are not returnable.

Catalog:  The best way to get a printed wholesale catalog, is to request one with an order.  Much of the catalog is only in black and white, and it is not as current or complete as this web site, but we realize it is more convenient for many buyers.  We do recommend getting on our list to receive email newsletters—which will alert you to new arrivals and offer useful ideas for retailer success.

Ordering:  We love to get orders online, but you can also fax them in at (413) 772-6559.  You can also call in orders toll-free at 1(800) 933-7326.  1(800) We Dream. 

For other business or inquiries, call (413) 772-6569.  Thank you in advance.